Grievance Officer

If you have a complaint about BounceSimulator, about how we handle your personal data, about a payment, or about anything on the site, you can contact our Grievance Officer.

Name	Grievance Officer, BounceSimulator
Email	studioloopsyt@gmail.com
Address	BounceSimulator, India
Hours	10:00–18:00 India time, Monday to Friday, except public holidays

What happens next

1. We acknowledge your complaint within 48 hours and give you a reference number.
2. We resolve it within one month of receiving it. If it's about your personal data, we aim to do it sooner, within the time the law sets.
3. If you're not satisfied with our answer, you can take it further: to the Data Protection Board of India for data complaints, or to a consumer commission for consumer complaints.

To help us help you

Please include:

• the email address on your account;
• what happened, and when;
• any invoice number or payment reference;
• what you would like us to do.

For quick questions, you can also use our Contact page.