Help centre

Making videos

How do I make a video? Open the Studio, pick a game, change the look, sound and arena if you like, then press Export. The MP4 downloads when it's ready, usually in under a minute.

Why do I need an account to export? Your account keeps count of your free exports and credits. Playing in the Studio never needs one.

What does the seed do? It decides how the game starts. The same seed with the same settings always plays the same game, so you can come back to one you liked. New game picks a random seed.

Which format should I pick? 9:16 for Shorts, Reels and TikTok; 1:1 for Instagram posts; 16:9 for YouTube.

The export is slow, or my browser can't export. The video is made on your own device. Close other heavy tabs and keep the Studio tab open until it finishes. Exporting needs a recent version of Chrome, Edge or Safari on a computer; some phones and older browsers can't make MP4 files.

I cancelled an export, or it failed. Did I lose a credit? No. Start it again from the Studio, or use Make it again in My videos. The same export never uses a second credit.

Free exports and credits

What's free? Playing is always free, and you get 5 exports a month with a small watermark. Free exports are for personal use only: you can't monetise them. They come back on the first day of each month.

What does a credit do? One credit makes one export without a watermark, ready to post and monetise. Credits are sold in packs on the Pricing page.

How do I get 4K? Buy a Pro pack. It unlocks 4K for your account, and any of your credits can then make 4K videos.

How do I pay? UPI, cards, net banking and wallets in India, and cards from anywhere else, through Razorpay.

Where are my invoices? On your Account page, under Plan and credits.

Can I get a refund? No. Once your payment goes through and the credits are added, the purchase is final. If a payment failed, Razorpay and your bank return the money on their own. See the Refund Policy.

Posting your videos

Can I monetise my videos? Yes, if you made them with a credit. Free exports are for personal use only. See the Video Licence for the details, including why you mustn't register videos with YouTube Content ID.

Will my video get a copyright claim for its music? It shouldn't. Every sound is made by the Studio, with no third-party music.

Your account

How do I sign in without a password? We email you a sign-in code each time. You can also use Google.

How do I download or delete my data? On your Account page, under Privacy and data.

Still stuck? Contact us.